Frequently Asked Questions

Why is the fantasy app shutting down?

When will the application officially close?

Will I still be able to access my account after the closure date?

Can I withdraw any remaining balance or winnings from my account?

How do I withdraw if my KYC is not updated?

What if my withdrawal transaction is blocked?

I've withdrawn but did not get any amount in my account, what do I do?

I don't have any bank account linked to PAN card so how can I withdraw?

Will I be able to download my TDS certificate?

Someone else withdrew my amount, what should I do?

Is there any deadline for withdrawing amount from my wallet?

What happens to my personal information and data stored in the app?

Will I lose access to any content or features associated with the app?

Can I transfer my account or data to another fantasy app or platform?

Will there be any future updates or announcements regarding the closure?

How can I contact customer support for further assistance or questions?

Can I access past transaction history and records after the closure?

What happens to FanGems or Coupons I've acquired in the app?

Is cricket switch going to be discontinued too?

When is Fanclash going to bounce back?